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Scam Alert! We've been notified by our members that imposters are spoofing our phone number and are asking for personal information. As a reminder, we will NEVER call asking you to disclose confidential information. Please send us a secure message via Digital Banking if you have any questions.
We apologize for the long hold times. You may access your account balance(s), transfer funds, and make payments via Digital Banking and the Firstmark App. You can also leave us a call back number to avoid the wait or send us a secure message via Digital Banking. We appreciate your patience, and as always, thank you for your membership.
The Military Lending Act (MLA) requires a cap of 36% MAPR (Military Annual Percentage Rate) for all loans, except for those requested on credit cards and purchases of property. The rate is designed to provide additional safeguards around consumer credit transactions and to better prepare those affiliated with the military for financial success.
This MLA and rate requirement applies to anyone from one of the following groups:
In comparison to APR, the MAPR will calculate ancillary or “add-on” products and application fees as pure interest. Based on the new MLA rule, these additional products and fees will be available for those protected under the new regulation as long as the MAPR does not exceed 36%.
Possible ancillary products or application fees may include, but are not limited to:
This new policy does not affect those who currently have loans through Firstmark Credit Union.
For more about the Military Lending Act, please visit the resources below:
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To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiaries:
Choose one of the following:
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s: