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Scam Alert! We've been notified by our members that imposters are spoofing our phone number and are asking for personal information. As a reminder, we will NEVER call asking you to disclose confidential information. Please send us a secure message via Digital Banking if you have any questions.
We apologize for the long hold times. You may access your account balance(s), transfer funds, and make payments via Digital Banking and the Firstmark App. You can also leave us a call back number to avoid the wait or send us a secure message via Digital Banking. We appreciate your patience, and as always, thank you for your membership.
ANNUAL PERCENTAGE RATE (APR) for Purchases |
12.24 to 16.24 when you open your account, based on your creditworthiness. The APR will vary with the market based on the Prime Rate. |
Other APRs | Balance Transfer APR: 18% fixed Cash Advance APR: 18% fixed Penalty APR: 18% fixed¹ This APR may be applied to the entire balance on your account if you make a late payment |
Variable Rate Information | APRs will vary. The APR for purchases will equal U.S. Prime Rate² plus a margin of either 5.99% or 9.99%, based on credit and other conditions. The maximum APR that can apply is 18% or the maximum permitted by law, whichever is greater. However, the APR will not go below 8% or 9.99% depending on credit qualification. |
Grace Period for Repayment of Balances for Purchases | 25 days if total balance is paid in full by the payment due date on the billing statement; otherwise none. |
Grace Period for Repayment of Balances for Cash Advances and Balance Transfers | None |
Method of Computing the Balance for Purchases |
Average daily balance (including new purchases) |
Annual Fee | $35 |
Minimum Financial Charge | None |
Balance Transfer Fee | $0 |
Cash Advance Fee | 2% of each Cash Advance |
Over-limit Fee | $15 when account balance exceeds the established credit limit by 10% or more. |
Late Payment Fee | $25, when the minimum required payment is not received within 10 days after the Closing Date subsequent to the payment Due Date. |
Returned Check Fee | $28 |
Card Replacement Fee | $5 |
International Purchase, Credit Voucher and Cash Disbursement Fee | 1% per transaction |
Pay-by-Phone Fee | $5 |
To Report Lost or Stolen Cards 24/7, call (800) 449-7728. |
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To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s: