Holiday Closure: Our corporate office, call center, and financial centers will be closed Tuesday, December 24, and Wednesday, December 25, in observance of Christmas Eve and Christmas Day. We look forward to serving you during regularly scheduled hours on Thursday, December 26.
Scam Alert! We've been notified by our members that imposters are spoofing our phone number and are asking for personal information. As a reminder, we will NEVER call asking you to disclose confidential information. Please send us a secure message via Digital Banking if you have any questions.
We apologize for the long hold times. You may access your account balance(s), transfer funds, and make payments via Digital Banking and the Firstmark App. You can also leave us a call back number to avoid the wait or send us a secure message via Digital Banking. We appreciate your patience, and as always, thank you for your membership.
With the recent weather crisis in Texas, victims are afraid their power could be cut off. One electric utility company in Texas warns of scams that are threatening customers that their power will be cut off unless they pay ‘overdue bills’.
Founded by teachers, powered by members, and built for your community!
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiaries:
Choose one of the following:
Needed Items
To make this process as quick as possible, please have the following ready for yourself and any joint account holders on the account, including beneficiary’s:
